Shipping & Delivery
At WE LOOP, we aim to make every order simple, secure and reliable. All orders are carefully packaged and dispatched from the UK.
Order Processing & Dispatch
Orders placed before 12:00 midday (UK time) are normally dispatched on the same working day.
Orders placed after 12:00 midday, on weekends or UK public holidays will be processed and dispatched on the next working day.
Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Please note that processing and delivery times may vary during particularly busy periods, including Christmas, New Year and UK public holidays.
Delivery Times & Rates
| Region | Delivery Time | Standard Shipping |
|---|---|---|
| UK | 1–3 business days | Free |
| Europe | 3–10 business days | £30 |
| USA | 5–15 business days | £30 |
| Canada | 5–15 business days | £30 |
| Australia | 5–15 business days | £30 |
| Rest of World | 5–15 business days | £50 |
International delivery times are estimates and may be affected by customs clearance, local carriers or circumstances outside our control.
Shipping Partners
Depending on the destination and availability, orders may be shipped using trusted delivery partners including:
- UK: DHL, UPS, Royal Mail and DPD
- International: DHL and UPS
The available courier may vary depending on the destination and order.
International Customs & Import Charges
International orders may be subject to customs duties, import taxes, brokerage fees or other charges imposed by the destination country.
These charges are not included in the purchase price or shipping fee and are the responsibility of the customer.
If customs charges are applicable, the courier or local customs authority may contact you directly to arrange payment.
WE LOOP cannot accept responsibility for delays caused by customs clearance or local authorities.
Please note that we cannot declare an item at a value lower than its actual purchase price or mark an order as a gift to avoid customs charges.
If an international delivery is refused because the recipient does not wish to pay applicable customs charges, any refund will be issued less the return shipping costs and any other charges incurred by WE LOOP.
Shipping Address
For security purposes, we recommend shipping orders to the billing address associated with the payment method.
We may accept delivery to an alternative address, such as a workplace, second home or gift recipient, but additional verification may be required.
For business deliveries, please provide the full company name, delivery address and a valid contact telephone number.
WE LOOP reserves the right to cancel an order where we are unable to verify the delivery details or fulfil the order.
If an order is cancelled because the item is unavailable, a full refund will be provided.
Delivery & Security
As we specialise in pre-owned luxury designer bags and accessories, we take additional care when preparing and shipping orders.
All items are securely packaged before dispatch, and tracking information will be provided where available.
Please ensure that someone is available to receive your delivery where required. WE LOOP cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete delivery information provided by the customer.
Contact Us
If you have any questions about shipping or delivery, please contact us:
Email: info@loopvintage.co.uk
WE LOOP is an independent UK retailer specialising in authentic, pre-owned designer bags and accessories. We have no affiliation, partnership, authorisation or endorsement from any of the brands mentioned or displayed on our website. All trademarks and brand names remain the property of their respective owners and are used solely to describe and identify the products offered for resale.